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Privacy Policy

SoulType is built local-first: your answers, results and coach conversations live on your iPhone. This page describes what leaves the device, when it leaves, and how to manage or delete your data.

Last updated: October 18, 2026 · Applies to the SoulType iOS app and this website.

Contents

  1. The short version
  2. What stays on your device
  3. Cloud features and accounts
  4. The AI coach
  5. Sharing and share IDs
  6. Purchases
  7. What we never collect
  8. Retention and deletion
  9. Your rights
  10. Children
  11. Changes and contact

See also: Terms of use

1. The short version

  • Your answers, results, reports and coach conversation history are stored on your device. Assessments and rule-generated base reports work without an account or network; AI features require a connection.
  • We run no ads and no tracking SDKs. This website uses Vercel Web Analytics, a cookie-free page-view counter that does not identify you. Your data is never sold.
  • Optional cloud features include syncing and publishing share IDs. Online AI is separate: before the first request, the app asks permission to send the information described in section 4.
  • The AI coach and report AI modules are online-only. A coach request includes your message, up to ten recent conversation messages and a structured summary of your results. Report AI sends report facts. Depending on service configuration, requests are processed by OpenAI or Anthropic. SoulType's server stores an account id and timestamp for the free usage limit, not the submitted content.
  • Publishing a share ID makes that report readable by anyone who holds the code. That is what the code is for.
  • Settings lets you clear local data, remove synced results and shares, or delete your account. Cloud deletion needs a working connection; account deletion reports an error if the server cannot complete it.

2. What stays on your device

Without an account, everything you create lives in the app's storage on your iPhone: your answers, every scored result and report, your coach conversations, and your profile settings (display name, pronouns, avatar choice, language, theme and text size).

Updated assessment copy and content (text only) may be downloaded, and on iPhone the App Store is asked whether a purchase is active so Pro features unlock correctly. If you use optional online AI or cloud features, the data described in sections 3 and 4 is also sent.

3. Cloud features and accounts

Sign in with Apple (optional)

If you sign in, Apple shares your SoulType account identifier and, on the first sign-in only, your name and email address. The app uses the name as your display name. Supabase, our authentication and cloud-data provider, stores the email address Apple returns as part of your account record; we never show it in the app, never use it to contact you, and never see your Apple password. You can also use SoulType as a guest: the app creates a random account id with no name and no email, and it does so only when you actually use a cloud feature.

What syncs once you are signed in

  • Profile: display name, pronouns, avatar choice, type code and focus areas.
  • Results: your scores, the report text and the share code of any report you published.
  • Match reports you created, and invite rows you chose to publish.

Coach conversation history is not synced. It stays on the device that wrote it, although the current request includes the message and up to ten recent messages for online processing (see §4).

4. The AI coach

The coach and the report AI modules are online-only: a hosted model writes the replies. When you use them, the app sends your message, up to ten recent messages of that conversation, and a summary of your results (your display name, pronouns, focus areas, assessment titles and scores) to our server. Our server forwards the request to OpenAI or Anthropic, depending on service configuration and availability. That provider processes the text to generate a reply. SoulType's server keeps a count (an account id and a timestamp) so the free weekly limit can be enforced. Your messages are not stored.

OpenAI or Anthropic processes requests under its own service terms and privacy practices; retention depends on the service and configuration in use. Before your first AI request, SoulType asks you to explicitly allow this data sharing. You can decline or turn off “Online AI data sharing” in Settings to withdraw permission for future requests. Assessments and existing reports remain available. Reports are generated on your device and are complete without AI suggestions.

5. Sharing and share IDs

Share cards

A share card is an image rendered on your device. It is not uploaded anywhere; you choose where to send it, and what leaves is exactly the picture you saw.

Share IDs

Publishing a report with a share ID stores a copy on our server so a friend who types the eight-character code can read it. That copy contains the report's free sections, its scores, your display name, your avatar choice, the type code and the completion date (day only). Locked sections — everything Pro or on-demand — are never included.

Codes are random and hard to guess, but they are not a secret if you post them publicly: treat a share ID like a link you chose to publish. There is no expiry date. "Delete all data" in Settings removes synced results, match reports and shares when the cloud request succeeds. A cloud profile and sign-in account remain until you separately delete your account. If a cloud deletion cannot complete, retry with a connection or contact us to request removal.

Anyone who opens a share can report it. A report stores the share ID and a reason from a fixed list — no free text, no name, no device identifier, and nothing that identifies the person reporting. The app never reads reports back; a person reviews them. Reporting also hides that share on the reporting device, a choice kept only on that device.

Invite links

The Match screen can publish an invite containing a display name and a four-letter code, so the person you invited can run the comparison. It contains nothing else about you.

6. Purchases

Payments are handled entirely by Apple. We never receive your card details. On iPhone the app asks the App Store directly whether a purchase or subscription is active, which is how Pro unlocks — the app does not report your purchases to our servers. Restoring purchases on a new device uses the same Apple account.

7. What we never collect

  • No advertising identifier and no App Tracking Transparency prompt.
  • No third-party analytics, attribution or crash-reporting SDKs in the app.
  • No location, contacts, camera or microphone access — the app asks for none of these permissions.
  • No tracking across other apps or websites, and no selling or sharing of personal data for advertising.

This website sets no cookies. It counts page views with Vercel Web Analytics, a first-party script served from this domain that records aggregate visits without identifying you, and loads no other third-party scripts.

8. Retention and deletion

On your device: data stays until you delete it — the "Delete all my data" button at the foot of the Settings screen — or uninstall the app.

In the cloud: "Delete all data" removes synced results, match reports and published shares when the request succeeds. The cloud profile and sign-in account remain until you separately delete your account. A connection is required; contact us if a request cannot be completed.

Deleting your account: Settings → Account → Delete account removes the account itself and everything under it — your profile, synced reports, coach conversation records and rate-limit counters — and signs this device out. Published share IDs stop working immediately. A subscription bought through the App Store is not cancelled by this; it stays with your Apple ID and can be restored. If you cannot reach the app, write to support@soul-type.app from the address you signed in with, and we action the request within 30 days.

9. Your rights

Depending on where you live, you may have the right to access, correct, export, restrict or object to the processing of your personal data, and to complain to your local data-protection authority. You can exercise most of this in the app already, and anything else by writing to support@soul-type.app. We do not sell personal data, and we do not use it for targeted advertising, so there is nothing to opt out of there.

10. Children

SoulType is not directed at children under 13 (or the higher age of digital consent where you live). We do not knowingly collect their data. If you believe a child has used the app, write to us and we will delete the account and its data.

11. Changes and contact

If this policy changes in a way that matters, we will update this page and its date, and surface the change in the app. Questions about any of the above: support@soul-type.app.

Supabase and the configured AI provider may process information in countries other than yours. Their own privacy terms describe their processing practices. Assessments and rule-generated reports work offline if you prefer not to use cloud or AI features.

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